Support
Cipher Vault · Mesa and Moon Studios
Need help with sign-in, cloud save, the Daily Vault, purchases (Android), or your account?
Email projects@mesaandmoon.com and include platform (web, Android, or iOS), what went wrong, and your account email if you signed in (never send passwords).
Delete account / cancel a pending deletion
- In the game: Accounts area → Delete account (next to Sign out).
- Never bought points / never donated: deletion starts a 30-day inactive archive. Sign in again within those 30 days and the deletion is cancelled automatically. From day 31 to 60, sign-in will not restore the account — email us before day 60 if you still need help. After day 60 the cloud data is permanently removed.
- Bought points or donated: personal data is removed right away (required for the stores). Hashed purchase/anti-fraud records may remain without your name or email.
Privacy policy: cipher-vault.mesaandmoon.com/privacy
Report a leaderboard name
Email projects@mesaandmoon.com with the name and roughly when you saw it.
Store listings
- Android: Google Play ·
com.winchester.ciphervault - iOS: App Store link TBD ·
com.mesaandmoon.ciphervault
Soporte (resumen)
Escribe a projects@mesaandmoon.com. Para cancelar un borrado pendiente (sin compras): vuelve a iniciar sesión en los primeros 30 días. Del día 31 al 60, contáctanos por correo. Política: /privacy.